Quality & oversight
How we safeguard quality
BloedCheckup is a Dutch provider of preventive health testing (PGO). On this page you can read how we process your test, which guidelines and laws apply, and how to reach us if something goes wrong.
NEN 8051 and Wkkgz
We work according to the Dutch quality standard for preventive health testing (NEN 8051:2023) and the Healthcare Quality, Complaints and Disputes Act (Wkkgz).
Privacy and GDPR
We transmit your medical data exclusively via Zivver, the encrypted e-mail platform for healthcare. Hosting in EU regions.
Guideline-driven
Our offering and advice rest on current Dutch guidelines from the NHG, FMS and NVKC. Where relevant we cite the source on the product page.
Accredited laboratory
Our volume analyses run via an ISO 15189 accredited laboratory with over 25 years of experience in medical diagnostics.
How it works
Your test, step by step
You choose an investigation online from our catalogue, complete the order, and read our consent statement for category-2 preventive health testing. After your order you receive a request form and information about the collection point you selected.
Blood draw is performed at one of the 1,000+ collection points in the Netherlands we work with. Each collection point operates under its own BIG-responsible physician or medical specialist; BloedCheckup does not perform reserved medical acts.
Analyses are carried out by our accredited laboratory partner. Your result arrives in our secure system and is then sent to you via encrypted e-mail (Zivver). For medical interpretation of your result we refer to your GP.
Quality framework
Laws, standards and oversight
BloedCheckup falls under the supervision of the Dutch Health and Youth Care Inspectorate (IGJ) under the Wkkgz. Our primary quality framework is NEN 8051:2023, the Dutch quality standard for preventive health testing, and we operate within the IGJ Assessment Framework for PGO providers (March 2025).
Our processes are described in internal protocols covering the full chain: quality policy, per-product PGO dossier, incident (VIM) procedure, complaints procedure, acceptance policy, protocol for reserved medical acts, policy on incidental findings and retention periods. These protocols are available to the IGJ on request.
For information security we apply the principles of NEN 7510-1:2024, proportional to our organisational size. Orders, results and customer contact are handled via GDPR-compliant systems; medical data is transmitted exclusively via encrypted Zivver e-mail.
Referral
To your GP for medical advice
For medical advice, interpretation and treatment we refer to your own GP. Your GP knows your medical history and can place the result in that context. We do not make a diagnosis ourselves and do not prescribe treatment.
For notifiable results (such as HIV, hepatitis or syphilis) we actively reach out to arrange a careful referral.
What we do not do
Transparency about our limits
BloedCheckup offers a limited, deliberately curated range of preventive blood tests. We are not a replacement for GP or specialist care. Specifically:
- We do not offer tests that fall under the Dutch Population Screening Act (Wbo), such as cancer screening for asymptomatic people or testing for serious untreatable conditions, without a licence.
- We do not make a medical diagnosis. A result is a snapshot. Your treating physician makes a diagnosis based on your symptoms, history and examination.
- We do not perform blood draws ourselves. This is a reserved medical act under the Dutch BIG Act and takes place at our partner collection points under their own medical supervision.
- We do not prescribe treatment and do not issue prescriptions for medication or supplements. For treatment we refer to your GP or specialist.
Complaints & oversight
Complaints, disputes and inspection
Not satisfied with a result, the service or a decision? We'd like to hear about it as early as possible. You can file a complaint via our complaints procedure. For independent mediation we work with an external complaints officer, and we are affiliated with a disputes body recognised by the Dutch Minister of Health.
BloedCheckup is under supervision by the Dutch Health and Youth Care Inspectorate (IGJ). We report calamities or serious incidents to the IGJ ourselves. Data breaches are reported within 72 hours to the Dutch Data Protection Authority (GDPR art. 33).
Evidence & currency
Guideline-driven and periodically reviewed
Our range and advice are based on current Dutch guidelines. For STI diagnostics we follow the NHG Standard 'The STI consultation' (M82), the Multidisciplinary STI Guideline (2022) and RIVM-LCI guidelines. For other investigations we use NHG Standards, guidelines from the Federation of Medical Specialists (FMS) and background documents from the NVKC.
We evaluate our protocols periodically (at least annually) and update them when guidelines change. The full internal documentation — PGO dossiers, protocols, advice logic — is available to our connected physician and for inspection.
Questions or a complaint?
We gladly answer content and procedural questions. Feel free to get in touch.