Quality & oversight
BloedCheckup is a Dutch provider of preventive health testing (category 2). We are supervised by the Dutch Health and Youth Care Inspectorate (IGJ) and work according to NEN 8051:2023 and the Wkkgz. This page shows which norms we follow, how our internal governance is organised, and where to turn if something goes wrong.
Under supervision of the Dutch Health and Youth Care Inspectorate (IGJ) conform Wkkgz.
Operating under the Dutch quality standard for PGO providers.
Independent complaints officer (Quasir) and recognised disputes body.
Analyses at accredited medical laboratories, selected per investigation.
Framework
Our primary quality framework is NEN 8051:2023, the Dutch quality standard for preventive health testing (PGO). We also operate within the IGJ Assessment Framework for PGO providers (March 2025) and under the Healthcare Quality, Complaints and Disputes Act (Wkkgz), the Medical Treatment Agreement Act (WGBO) and the Dutch BIG Act.
For information security we apply the principles of NEN 7510-1:2024, proportional to our organisational size. Medical data is by default transmitted via Zivver — the encrypted e-mail platform for healthcare — unless the client requests another channel. Other details about data processing are in our privacy statement.
Governance
Our processes are laid down in internal protocols covering the full chain. These are available to the IGJ on request and are reviewed at least annually as part of our quality cycle.
An independent BIG-registered physician is connected to our quality system for review of medical guidelines, special cases and periodic audits.
Analyses are performed by accredited laboratories, selected based on the type of investigation. For accreditations (including ISO 15189) and partnerships per lab: see our laboratories page.
If something goes wrong
For a complaint about our care you can use our complaints procedure: a step-by-step process with an independent complaints officer via Quasir B.V. and affiliation with Geschilleninstantie Zorggeschil under art. 18 Wkkgz.
We report calamities or serious incidents to the IGJ ourselves. Data breaches are reported within 72 hours to the Dutch Data Protection Authority (GDPR art. 33). For notifiable infectious diseases (HIV, hepatitis, syphilis and others) we actively reach out to arrange a careful referral and GGD notification under the Public Health Act (Wpg) — see notifiable infectious diseases.
We gladly answer content and procedural questions. Feel free to get in touch.
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