Collect your sample at home
You receive the collection kit for your selected test. Collect the sample yourself, return it and receive the laboratory result securely by email.
At-home collection instructions
From order to result
Ordering, collecting your sample at home, returning it and receiving your result follow the same process. Only the kit and instructions differ by test.
Choose an individual test or a package. The product page shows which collection method is used for the test.
You receive the required materials and instructions for collecting, storing and returning your sample.
Follow the instructions supplied with your kit and return the sample as soon as possible using the enclosed shipping instructions.
The laboratory checks and analyses your sample. Once the analysis is complete, you receive the result securely by email.
Instructions by collection method
Choose the collection shown on your product page or in your test instructions. You will see the kit contents, every collection step and practical guidance.
After collection
Pack your sample immediately after collection and return it on the same working day whenever possible. Always follow the return method in your test instructions; the shipping page explains exactly where and how to post the envelope.
View the shipping instructionsFor your question
Compare individual at-home tests and packages by health topic. Each product page explains what is analysed, which collection kit you receive and which test best matches your question.
Practical information
After ordering we ship the complete home test to your home. You collect the sample following the instructions, return it in the envelope, and receive your result digitally by email.
The kit contains everything you need plus step-by-step instructions. Take your time and read everything before you start. You can't go wrong.
Turnaround time depends on the analysis, usually within 2 to 7 working days after the lab receives your sample. You receive your laboratory report securely by email. It lists the measured values, units, reference ranges and any flags added by the laboratory.
Use the supplied return envelope and place it in the letter-mail bag inside a PostNL service point yourself as soon as possible. Do not hand it to counter staff or request track & trace. The instructions supplied with your test state when it must be sent.
Feel free to contact us via WhatsApp, email or phone. We're happy to help you before, during or after your test. If the collection doesn't work, we'll arrange a solution or send new materials — no hassle.
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