Get in touch

Customer service available on working days from 09:00 to 17:00. Outside office hours we respond via email and WhatsApp, but less quickly.

Get in touch

Send us a message

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Response timeWe respond as soon as possible on working days.

How can we help you?

Our specialists are ready for different types of questions

Ordering & Payment

  • Help choosing the right test
  • Questions about the ordering process
  • Problems with payment or invoices

Results & Interpretation

  • Explanation of your lab results
  • Questions about reference values
  • Advice about follow-up steps

Technical Support

  • Help with your order or confirmation email
  • Help downloading results
  • Website and app support

Collection Points & Appointments

  • Help finding a collection point
  • Questions about making appointments
  • Problems with blood collection

About D3V B.V.

We are a Dutch company specialized in making medical diagnostics accessible to consumers.

Company Details

Company:
D3V B.V.
Chamber of Commerce:
96924403
VAT:
NL867835187B01

Contact & Location

Address:
Vlierweg 12 1032 LG Amsterdam
P.O. Box:
P.O. Box 79055 1070 NC Amsterdam

Opening hours

Phone
Working days 09:00 – 17:00
Email & WhatsApp
Also outside office hours, but less quickly

How can we help you?

Our specialists are ready for different types of questions

Send us a message